Events & Activities
Frequently Asked Questions
Simply reach out to our team via the message box or call (916) 512-1026.
Is the booking guaranteed upon registering online?
We have a minimum number of children policy.
Tell me more about your cancellation policy.
The reservation fee may be refunded if you cancel not longer than 24 hours in advance. You may also opt to keep the deposit with us for future events.
How does the invoice process work?
To secure your booking, we request a $20 reservation fee that will be deducted from your outstanding balance upon full payment. An invoice with payment link shall be sent to you together with your confirmation email within 24 hours after registration.
Can I pay online or with cash?
The outstanding balance minus the reservation fee paid previously must be paid with online or cash payment only upon dropping off your child for the care. Children serviced in the Before & After School Care with Transportation shall be invoiced separately.
Can I receive a receipt for my order?
Absolutely! Feel free to email us at info@sbmacademy.com to request for one.
Have additional questions?
We’re here to help. Let’s talk.